3 things we don’t like about WordPress

Picture of an egg in an eggbox with an unhappy face, to depict 3 things we don’t like about WordPress

Yes, you read that title right. We’re going to talk about 3 the things we don’t like about WordPress. We spend a lot of time singing its praises but, truth be told, it’s not all sunshine and rainbows. Despite everything, WordPress is still king, and a cracking bit of kit considering you don’t pay anything … Read more

Things to consider before building your first website

An image of a computer desk with two screens - could this be you building your first website?

Are you thinking about building your first website? If yes, fantastic! It’s a great way to showcase your business, connect with customers, and establish your online presence. It’s also a tick in the online “credibility” box – showing that you’re a real business, properly trading. But before you dive headfirst into the world of web … Read more

From demographics to psychographics: personalisation in action, including real-life examples

Photo of a magnifying glass on a blue background, to show how personalisation in action is putting a magnifying glass on your customer base

Welcome to the second on our series on personalisation: personalisation in action. If you missed the first one, you can find it here. Here’s a quick recap of what we covered: This time, we’re going to go a bit deeper into what personalisation in action looks like.  Then, next time, when we’ve got you nice … Read more

The secret sauce of personalisation

Picture of a Heinz mustard bottle to depict the secret sauce of personalisation

Good morning. Would you like some statistics with your breakfast? Of course you would. Who wouldn’t? So here you go: Can you guess the topic of our new blog series?  That’s right! It’s personalisation. When you think ‘personalisation’ you probably think of those ‘personalised’ gifts you can get. You know, mugs with your name on … Read more

You can’t please everyone (and you shouldn’t try to): converting customers into fans

Picture of a stop sign: stop wasting your time on your brand haters and instead focus on converting customers into fans

How to focus your marketing efforts where they’ll be most appreciated. Brace yourself for a hard truth: if you’ve ever shared your thoughts to an audience – online, in a public speaking context, or even loudly in a pub after a few pints, 10% of that audience hated it.  Don’t worry, you’re not alone. 10% … Read more