Why we stopped offering cloud software

If you have been following Sox Digital at all over the past couple of years, then you will have no doubt heard that we help with cloud software. Well, for the foreseeable future, we’re going to stop offering it as a primary service. That’s not to say we aren’t prepared to help if a project comes our way, but rather that we aren’t going to be committing any further time to expanding our client base.

Why we’ve stopped offering cloud software

Cloud software is, without a doubt, a big earner. But it requires a huge time and effort investment from us; not only to secure a project, but also to continue supporting that project over its lifetime. We’ve had a few cloud software projects in the past. Some have had continuing success, others went on hold. What we have discovered in recent months however, is just how much of our attention is being pulled towards this aspect of our business.

Things have gotten very busy for us. For us to be able to continue offering the same level of service to our current clients, and to our target market, we’re going to have to let something go – at least for the short to medium term. Our focus has always been to help the smaller businesses out there; the ones who have the most to gain from our help, and who will appreciate the effort we go through to give them the tools they need to succeed online. 

That’s why we’ll no longer be actively seeking cloud software projects.

What does this mean for Sox

This isn’t a negative change for us. Far from it. Our business is evolving, we’re learning, and pivoting in the best interest of our market and what makes sense from a time, effort, and reward perspective. Learning, recognising opportunities to improve our services, and pivoting in a way that improves the experience of our current and future clients is crucial for ongoing success, as any business owner will know. 

We’re excited to be in a position where we can narrow our services and focus our efforts in the places that will make the most positive impact. 

What does this mean for our clients

As it currently stands, there’s going to be no noticeable change for any of our cloud software clients. Anyone we’re currently supporting will continue to receive our support in the same way they always have.

Anyone looking for advice on cloud software are still more than welcome to use our free advice offer.

The only difference is, as a general rule, we won’t be taking on new cloud software clients. Though this isn’t a hard and fast rule – it will depend on the job, and the scope of support required. We may still be open to helping out. 

If we can’t help, we will likely be able to point you in the direction of someone who can. We even have some useful information on where you can get funding

Why we’ve shared this

We shared this news in a blog post, for a couple of reasons. Firstly as a means of explanation why the service is no longer advertised. Secondly, to share our business journey with you. Some of you reading this might be in a similar position – perhaps you’re wondering if you’re offering too many services, or maybe you know that a service you currently offer could impact your ability to grow in the way you want. 

If you want to take us up on our free advice offer, need a second opinion, or just a sounding board, then drop us a line